Are your items handmade?

Yes. Every item is crocheted by hand by me in small quantities. Each piece is created slowly and intentionally, which means no two items are exactly alike.

Do you make everything yourself?

Yes. All designs are made by hand from start to finish. Because of this, availability is limited and restocks may vary.

Will my item look exactly like the photos?

Each piece is handmade, so slight variations in texture or stitch appearance are normal and part of the handmade process. Color may also vary slightly depending on lighting and screen settings.

What materials do you use?

I use a mix of standard and premium yarns depending on the piece. Premium items are clearly labeled and made with higher-end yarns selected for softness, durability, and overall quality.

What’s the difference between standard and premium items?

Standard items are made using my core yarn collection and are designed for everyday use. Premium items are crafted with elevated yarns and often require additional time and finishing, resulting in a more refined, long-lasting piece.

Are premium items worth the price?

Premium pieces reflect the cost of materials, time, and craftsmanship. They’re designed as investment-quality handmade items for customers who value elevated materials and a slower creation process.

How do I choose the right size?

Wearables follow standard sizing unless otherwise noted. Please refer to the size guide on each product page. If you’re between sizes, sizing up is usually recommended for a relaxed fit.

Can I request a size adjustment?

Size adjustments may be available through custom ordering on select pieces. Please see the Custom Orders section below for more details.

Do you offer custom orders?

Yes, custom orders are available on select designs and in limited quantities. Customization options vary by item.

What can be customized?

Custom orders may include:

• Color selection

• Yarn upgrades (premium customs only)

• Size adjustments for wearables (within standard sizing)

Design structure and stitch patterns remain consistent to ensure quality and consistency.

What’s the difference between standard and premium custom orders?

Standard custom orders allow color customization using standard yarns and have a shorter timeline. Premium custom orders use elevated yarns, include additional finishing, and require more time to complete.

How long do custom orders take?

• Standard custom orders: 2–4 weeks

• Premium custom orders: 4–6 weeks

Timelines may vary slightly depending on material availability and workload.

How do I request a custom order?

If custom orders are open, you can submit a request through the custom order inquiry form on my website. Submitting a request does not guarantee availability.

Are custom orders refundable?

No. All custom orders are final sale and require full payment upfront.

Are custom orders always available?

No. Custom orders are intentionally limited and may pause during busy seasons or launches.

How often do you restock?

Restocks vary depending on the item and season. Updates are shared on Instagram and through email when available.

Can I reserve or hold an item?

Items are sold on a first-come, first-served basis. I’m unable to hold or reserve pieces.

Will sold-out items return?

Some designs may be restocked, while others may be retired. Restock details are shared when available.

Where do you ship?

I currently ship within the United States. Shipping details are provided at checkout.

How long does shipping take?

Ready-made items typically ship within 3–5 business days. Custom orders ship after completion.

Will I receive tracking information?

Yes. Tracking information is sent via email once your order ships.

Do you accept returns or exchanges?

Due to the handmade nature of my work:

• All custom orders are final sale

• Ready-made items are final sale unless otherwise stated

Please review product details carefully before purchasing.

What if my item arrives damaged?

If your item arrives damaged, please contact me within 48 hours of delivery with photos so I can assist you.

How do I care for my crochet items?

Care instructions are included on product pages when necessary. In general, gentle handling and spot cleaning are recommended unless otherwise noted.

Why are handmade items priced higher?

Handmade items reflect the cost of materials, time, skill, and craftsmanship. Each piece is created individually rather than mass-produced.

Do you offer discounts?

Discounts are rare and may be offered during special promotions. Signing up for email updates is the best way to stay informed.

How can I contact you?

You can reach me through the contact form on my website. I do my best to respond within 2–3 business days.

Can I request something that’s not listed?

If custom orders are open, you may submit a request. Please note that not all requests can be accommodated.

What materials are used for standard items?

Standard items are made using quality, everyday acrylic yarns selected for comfort, durability, and regular wear.

Can this item be customized?

Limited customization may be available, such as color selection, depending on current availability.

Will this item be restocked?

Most standard items are restocked seasonally or as materials allow.

What makes this a premium piece?

Premium items are created using elevated yarns and a slower, more detailed process, resulting in a more refined, long-lasting handmade piece.

Are premium items limited edition?

Yes. Premium pieces are produced in very small batches and may not be restocked once sold out.

Can I customize a premium item?

Limited customization may be available when capacity allows. Premium custom orders are accepted in very small quantities.

Why is this item priced higher?

Premium pricing reflects higher material costs, additional craftsmanship time, and limited production.

Are premium items returnable?

Premium custom orders are final sale. Ready-made premium pieces are final sale unless otherwise stated on the product page.